Introduction
Welcome to Lavelle, an online store operated by NIBA (referred to as “we,” “our,” or “us”). By accessing or using www.lavelle.in (the "Website"), you agree to be bound by the following Terms of Service (the "Terms"). These Terms govern your use of the Website and the purchase of any products available on the Website. If you do not agree to these Terms, please do not use the Website.
Eligibility
By using our Website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. Minors may use the Website under the supervision of a parent or guardian who agrees to these Terms on their behalf.
Products and Services
Lavelle offers health and beauty products including but not limited to skincare, haircare, and lipcare products. All products listed on our Website are subject to availability. We reserve the right to discontinue or change the specifications of any product without prior notice.
Pricing and Payment
All prices are displayed in INR (Indian Rupees) and are inclusive of any applicable taxes. Prices may be subject to change without prior notice. Payments can be made via the payment methods listed on the Website. By making a purchase, you agree to provide accurate and current payment information and authorize us to charge the specified amount.
Shipping and Delivery
We aim to process and dispatch your orders in a timely manner. Estimated delivery times are provided on our Website, but delays may occur due to factors outside of our control. We are not liable for any loss or damage resulting from delays in delivery.
Returns, Refund and Cancellation Policy
Please review our separate Returns and Refund Policy for details on how to return or cancel an order. In summary, refunds may be processed for products that are defective or incorrectly delivered. For cancellations, a request must be submitted before the order is dispatched.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using the Website, you agree to the terms outlined in our Privacy Policy. This includes how we handle data for transactions, marketing, and third-party services. For more details, visit the Privacy Policy section of our Website.
Account and Security
You may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information, including your password. Any activity on your account is your responsibility.
Intellectual Property
All content available on the Website, including but not limited to text, graphics, logos, images, and software, is the property of NIBA and protected by Indian and international copyright, trademark, and other intellectual property laws. Lavelle and all related marks are registered trademarks of NIBA.
User Conduct
You agree not to:
Third-Party Links
Our Website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content, privacy policies, or practices of any third-party websites.
Disclaimer of Warranties
All products and services provided on the Website are offered on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Website or the products sold.
Limitation of Liability
To the maximum extent permitted by law, NIBA shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or the purchase of any products.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
Changes to the Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on the Website with the updated date. Your continued use of the Website after changes are posted will constitute acceptance of the modified Terms.
Contact Us
For any queries regarding these Terms or any other aspect of our service, please contact us at:
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